![]() ![]() Windows in box drivers are generic and are only meant to get the basics of a device working. ![]() If the driver from HP does not work for whatever reason, then the next step is to get the driver direct from Synaptics. If no, then we will have to uninstall the in box driver and install the driver from HP. I have also wiped my laptop and done a clean install of windows 10. ![]() and updated the synaptic drivers using the download from the HP website as well as windows update. Once downloaded, try first installing to see if it will override the Windows in box driver. HELP Synaptic touchpad not working, trying to find new drivers. Next, go to the link at the top of my post and download the Synaptics Touchpad driver under Driver-Keyboard, Mouse and Input Devices. Right click on the Start button and go to the following → System → Advanced system settings → Hardware tab → Device installation settingsĬheck Never install driver software from Windows update
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